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Technical / Application Support
Contract
Bangkok, Ratchathewi
BTS: Victory Monument
AOS
Others
Project
Digital Innovation
Job Function:
Job Function:
Support & Coordinator
Job Sub Function:
Application
No. Vacancy:
3
Salary (THB):
25,000 - 35,000
Career Level:
Entry Level
Job Description:
Identifying Application both hardware and software solutions
Troubleshooting technical issues
Speaking to customers to quickly get to the root of their problem
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem
Following up with clients to ensure the problem is resolved
Supporting the roll-out of new applications
Providing support in the form of procedural documentation
Testing and evaluating new technologies
Requirement:
Bachelor’s Degree in Computer Science, Computer Engineering, Business Administration, Information Technology or relevant fields
At least 1 year in Application/Operation support with skill of ZenDesk Ticketing Management or else
Able to work for flexible 8 working hours & rotation on weekend for call support
Good communication skills
Experience in Programming skill (JavaScript or Frontend (Web/App) will be advantaged
Welfare Benefits:
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Contact Person
Sansinee Paditphorn
(Amm)
061-546-3265
sansinee.p@aware.co.th
Phaholyothin Place 24th floor, Phaholyothin Road, Samsennai, Phayathai, Bangkok 10400
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